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Active Listening Toolkit

Three proven exercises to improve your listening and communication skills

We spend nearly half our workday listening, yet our comprehension rate is only 25%. The problem isn't hearing - it's how we listen. Most of us listen to respond, mentally preparing our next point while the other person speaks. This approach kills genuine understanding and weakens relationships.

True listening means listening to understand. It requires shifting focus from what we want to say to what the other person actually means.

Our Active Listening Toolkit provides three progressive exercises that train this essential skill. From individual awareness-building to team storytelling, these experience-led activities help you move beyond waiting for your turn to talk and start creating real connection through better listening.

The toolkit includes...

  • Experience-led techniques to improve listening comprehension
  • Progressive exercises from individual to team practice
  • Step-by-step facilitation guides with timing and setup requirements
  • Debrief questions to maximize learning and skill retention

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