Empathy Persona Worksheet

The best solutions (products, training programs, processes, ...) are built with their end-user in mind. However, it's easy to make assumptions about what those people know, what they need, and what motivates them. An empathy persona is a powerful tool that helps you move beyond a generic 'target audience' and gain a deeper understanding of a real person.

By using this worksheet, you'll be building a clear, human-centered profile of someone you are trying to help. This simple exercise helps you identify their core problems, motivations, and the real-world context they operate in, leading to more effective and helpful solutions.